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FAQs - BEI Marwood Lighting Solutions

Why are BEI and Marwood merging?

By joining forces, we can expand our capabilities, strengthen our supply network, and deliver more innovative and reliable lighting solutions for street, roadway and outdoor applications.

What new capabilities will BEI Marwood Lighting Solutions offer?

Customers can expect expanded lighting solutions, enhanced project support, broader technical resources, and a stronger distribution network.

What does this mean for me as a customer?

You will continue receiving the same trusted service, now with expanded product options, faster support, and enhanced technical expertise.

Is there anything I need to do during the transition?

No action is required. We are managing the transition internally to ensure it is seamless for our customers and suppliers.

Will my account number change?

At this time, your existing account number will remain active. If any changes become necessary in the future, we will notify you. 

Do I need to create a new account with BEI Marwood Lighting Solutions?

No, your current account will automatically transition into the new company system.

Where should I send payments or remittances?

For now, please continue using your current details. If payment instructions change, we will notify you.

Will my credit terms or limits change?

Your existing credit terms will remain in place unless otherwise communicated.

Will my current contracts, pricing, or warranties change?

All existing agreements will remain unless otherwise communicated.

Will my account manager or point of contact change?

In most cases, your current point of contact will remain the same. If any changes occur, you will be notified. 

Will there be any changes to ordering or billing?

At this time, ordering and billing processes will remain the same. Any future updates will be communicated in advance.

Will the company name or branding be shown on invoices and documentation?

Yes. Over time you will begin to see the new name and branding on invoices, emails and marketing materials. 

Will tax documents or compliance information change?

No. Any updates to legal or tax documentation will be communicated directly if required. 

My question was not answered, how do I contact BEI Marwood Lighting Solutions?

If you have any questions, please contact:  mergeinfo@beimarwood.co.uk 

We're committed to making this transition seamless for our customers and partners. Our goal is to maintain continuity while building a stronger platform to serve the lighting industry. 

We thank you for your continued trust and partnership.

Kind regards,

The BEI Marwood Lighting Solutions Team.